- Who their 20 percent is & who the entrepreneur thinks their 20 percent is.
His twenty percent is aficionado fans, who represent the population to would spend the most on music. They are the types of people who are willing to pay $400 dollars to Skype with an idol. Allowing the fan(s) to feel like they are important rather than being an admirer.
- What activities have they done to actually discover and understand their 20 percent,
He has done tons of industry research, found statistical data on music customers and their share of spending. He identified the regions of the world that spend their money on music, along with the proportion of the types of spending they do. For examples: they buy albums, stream music, and/or attend concerts.
- How often do they actively solicit feedback from customers?
He has conducted a survey that identifies peoples' preference on music spending.Additionally, he has formulated other surveys to receive a better understanding to what the customers want from the music industry.
- What kinds of questions do they ask when they do ask for feedback?
1. On average how much do you spend on music?
2. How do you primarily listen to music for free?
3. Why do you purchase music instead of listening to it for free?
4. Why do you buy concert tickets and do you buy merchandise there?
5. How do you primarily purchase tickets?
Customer #1: Jesse
Customer #2: Jocey
Customer #3:Hunter
Link if there is problems accessing the video: https://youtu.be/SWxgkuGDE3k
Question List:
Introduction: Hello my name is Vincent DiMenna, I would like to tell you about an entrepreneur's idea and receive your honest feedback to six questions pertaining to the music industry. The app is called Fan Spot, which allows idols and fans to get paid for interacting with each other. Let's start off this interview by having you introduce yourself by stating your name, age, and ethnicity,
What are your unmet needs when it comes to the music industry?
On average how much do you spend on music?
Which ways do u support your top artists or bands?
Do you attend concerts and do you purchase merchandise when you do?
How do you primarily listen to music?
What is your favorite genre of music?
- Reflect.
Yes, the entrepreneur knew his twenty percent from proper methods of research that he conducted to find an estimate of his twenty percent. He has referred to existing businesses to infer what percentage of customers will utilize the app and the projected revenue of his app when it is officially launched. Overall, the experience of interviewing the entrepreneur and the three target customers expanded my thoughts on what steps need to be made to conduct a practical survey which ultimately results into a successful business.
